Abstract
The paper argues that competitive intelligence is a vital function and attempts to study how it is distributed, especially by technologies, within organizations. Related topics, the sources of competitive intelligence, and who distributes and receives competitive intelligence, are also addressed. A literature-based study is extended by a quantitative survey of members of the Society of Competitive Information Professionals (SCIP) and email interviews with a self-chosen sample of respondees. The paper concludes that the distribution of competitive intelligence can be aided by technology but to be effective must be primarily ‘person-focused’. Competitive intelligence itself needs to be seen as a form of knowledge management rather than an information provision function. This has implications for sources and for the professional roots of those who provide competitive intelligence. Evaluation of competitive information provision is seen as a next step for research.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.