Dispute Occurrences During Construction Stages of Building Project: A Systematic Literature Review

Abstract

Disputes arise during construction phases have a negative impact on the outcomes of projects. It is widely known from earlier studies that dispute is one of the factors contributing to the abandonment of building projects in Malaysia. Thus, there is a need to investigate the root causes of it because it leads to delay which affects the overall project performance and loss of money. The study on this research domain in Malaysian construction projects has only been conducted in the general context of the construction industry, without specializing in any specific type of projects or focusing on the phases of project. Hence, this paper aims to investigates the occurrences of dispute throughout the entire process of building construction project based on the traditional approach of project procurement, i.e., starting from the initiation stage until the defect liability period. This study was using systematic literature review and was conducted through searches of relevant publications from multiple electronic sources to review information using specific criteria. The results were presented in two major themes to serve as a theoretical base for the development of framework to minimise occurrence of construction dispute in building projects.