Discussion and Conceptual Analysis of Four Group Contingencies for Behavioral Process Improvement in an ABA Service Delivery Quality Framework.

Abstract

Applied behavior analysis (ABA) organizations that provide services to children with autism can apply contingencies to improve employee performance or behavioral processes. Such contingencies may be especially important for maximizing ABA service delivery quality (ASDQ). For some behavioral processes, group contingencies applied to the behavior of individuals within the process may be more appropriate than individualized contingencies. In the history of the profession, behavior analysts have used group contingencies at the operant level of selection, such as independent, interdependent, and dependent group contingencies. However, recent experimental work in culturo-behavioral science suggests the metacontingency, an analogue of the operant contingency at the cultural level of selection, can also control the behavior of individuals in a group. This article discusses how such group-oriented contingencies could be used by managers in organizations in behavioral process improvement efforts to target key performance indicators of quality in an ASDQ framework. The paper ends with a discussion of limitations and future research.