Abstract
This paper analyzes a discrete-time finite buffer GI/Geo/1 queue with multiple working vacations wherein the customers may balk due to impatience. The service times during working vacation and vacation times are assumed to be geometrically distributed. Embedded Markov chain and supplementary variable techniques have been adopted to obtain the steady-state system length distributions at pre-arrival and arbitrary epochs, respectively. Various performance measures of the model and waiting-time distribution are also presented. A variety of numerical results showing the effect of model parameters on key performance measures are demonstrated.
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