Abstract
While the significant role of networking organizations in building industrial clusters is well recognized, the literature has not sufficiently accounted for the development, functions and success factors of intermediate organizations. The case study employed in this paper highlights the historical development and role of a networking organization, CONNECT, of the San Diego region, which is now recognized as one of the most successful platforms fostering collaboration and interaction. The functions of CONNECT, as an intermediate organization, in building an industrial cluster include its role in convening the entire community to help novice entrepreneurs. CONNECT has evolved to be a successful organization because it went through community-wide discussions, focused on bridging separated sectors, and was managed by dedicated leadership. The policy implication for creating an effective intermediate organization is to motivate regions to collaborate in finding tailored programs through a bottom-up process.
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