Abstract

Recently, we have witnessed an increasing number of crises, not only natural disasters but also man-made ones. Coordination among several stakeholders is the key factor to reduce the damage caused by a crisis. However, the plan for coordination can be expressed under various representations, including textual format—the most used one in reality but hard to analyze its efficiency. We consider in this paper a combination of process and organization aspects of a coordination plan. Process models (e.g Petri Net, Business Process Model and Notation) could be used to capture the processes of activities and messages exchanged between the actors involved in a crisis, while organization models (e.g. Role graph, agent-centred multi-agent system, organization centred multi-agent system) are used to highlight the roles, their interactions and the organizational structures. We then describe a proposal that allows performing an automatic transformation from process models to organization models. Our proposal is illustrated with a coordination plan for tsunami response, given by People Committee of Ho Chi Minh City (HCMC), Vietnam.

Highlights

  • Crisis situations such as natural disasters with environmental consequences impose the coordination of numerous stakeholders: firemen, medical organizations, police, etc

  • The work presented in this paper follows a life cycle shown in Fig. 1 to transform from process models (Petri Net, Business Process Model and Notation diagram (BPMN)) to organization models (Role graph, agent-centred multi-agent system (ACMAS) and organization centred multi-agent system (OCMAS))

  • We provide the guidelines of transformation among five complementary views (Petri Net, BPMN, Role graph, BDI-agent and AGR)

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Summary

Introduction

Crisis situations such as natural disasters with environmental consequences impose the coordination of numerous stakeholders: firemen, medical organizations, police, etc. We believe that the marriage of Process- and Agent models is suitable to design an efficient coordination in complex system [7], such as crisis management, by improving the quality of coordination plan. While stakeholders and their behaviours may be described by agents, the crisis resolution plan is amenable to a process representation. The work presented in this paper follows a life cycle shown in Fig. 1 to transform from process models (Petri Net, BPMN) to organization models (Role graph, ACMAS and OCMAS).

Design of processes for crisis resolution
Principles
Process discovering and representation by means of Petri nets
Principle of process discovery via α-algorithm
Application to Ho Chi Minh plan scenarios
BPMN representation of a plan for stakeholder validation
Mapping from process models to organization models
Deriving Role graph
Deriving BDI-agent
Step 1
Deriving AGR model
A At send message
Related works
Conclusion

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