Abstract

This study examines the discursive construction of ideological change and identity within the practice of organisational control in organisational change management. The focus of the study was to examine how the organisation through its large-scale reengineering process to implement organisational change initiatives appropriated discourse of transformation to effect change among its organisational members. The organisation’s focus is to change mindsets and persuade members to embrace characteristics, traits, attitudes and behaviour that are deemed to be beneficial to the organisation. Discourse of transformation is used as an object of discursive construction of reality in the construction of an ‘ideal’ member identity and ideological change. The theoretical framework for the study is informed by theories of identity and ideology in discourse, theories of power and language as articulated in the field of critical discourse analysis. The data consist of transcripts of ‘Sharing Sessions’ which were transcribed verbatim. The analytical framework for the textual analysis of identity and ideology is developed on a basis of a combination of concepts and methods namely, [1] analysis, intertextual analysis, Antaki and Widdicombe’s principles for analysing identity in talk and [2] modes of identity regulation.

Highlights

  • This study seeks to investigate how discourse is used by management in the construction of identity and shaping of ideology as a focus for examining organisational control in an institution of higher learning

  • *Corresponding author: chris@iukl.edu.my notions of increasing efficiency within the organisation to enable it to be a profitable, sustainable and innovative organisation. This practice of managerial action to unobtrusively develop appropriate identities of organisational members is known as identity regulation by [2]

  • This study seeks to examine how control among organisational members is achieved through the discursive construction of ideology and identity in organisational change management initiatives

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Summary

Introduction

This study seeks to investigate how discourse is used by management in the construction of identity and shaping of ideology as a focus for examining organisational control in an institution of higher learning. It does so via a case study of change in an institution of higher learning. It focuses on the various discursive means the organisation employs to exert influence over its members. Notions of increasing efficiency within the organisation to enable it to be a profitable, sustainable and innovative organisation This practice of managerial action to unobtrusively develop appropriate identities of organisational members is known as identity regulation by [2]. It is a form of ideological control or social engineering and is a preferred way to mould members as it is subtle and unobtrusive

Organisational control
Directives
Discourse of pain
Change as a painful process
Use of analogy
Discomfort and awkwardness
Conclusion
Full Text
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