Disaster relief work: The experiences of volunteers in Malaysia

Abstract

Disaster, whether natural or man-made, is an unpredictable event that occurs worldwide and may cause untold damage to the environment and its occupants. In the aftermath, deployment of volunteer workers into disaster zone is a necessary part of the effort to provide relief to disaster victims. Hence, the objective of this study is to explore the experiences of disaster relief volunteers in Malaysia who has served in disaster relief efforts. Ten participants from among doctors and nurses who have worked as disaster relief volunteers were purposively selected for qualitative in-depth interviews. The data gathered during the interviews were analyzed using thematic analysis. Five main themes emerged in the data analysis process, namely, Limited Resources, Reactions, Support, Preparation and Gratification. The theme reveals the challenges faced by the participants and the toll taken on their psychological, emotional, and physical wellbeing. It also reveals the factors that could lessen the toll. In conclusion, we find it imperative for volunteer organizations, employers, and health bodies alike to recognize the need revealed in this study in order to provide the necessary support to prevent the possible damaging effect of disaster relief works on volunteers.