Abstract
In this paper we explore how a firm can develop disaster immunity—the capability to manage disaster-through the exploitation of market acuity and supply network partnerships. We use the hierarchy of capabilities framework and a social capital lens to view partnerships wherein a service supply network member’s market acuity can create and leverage operational partnership (fluid partnering), and strategic partnership (relational partnering) to enhance disaster immunity. Results of our empirical analysis indicate that the influence of market acuity on the level of disaster immunity is mediated by supply network partnering and innovation. Moreover, our results confirm that building disaster immunity can have a significant positive influence on the performance of service firms.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
