Abstract

The objective of this work is to review citizen confidence regarding government action in situations of risk and contingency such as the covid-19 coronavirus pandemic. A documentary, meta-analytic and retrospective study was carried out with a selection of sources indexed to international repositories, considering the period from 2010 to 2020, although the research design limited the results to the research scenario, suggesting the extension of the work towards the relationship between trust and microfinance in the framework of local development.

Highlights

  • The Organization for Economic Cooperation and Development in its report for 2020 projects a significant impact of the covid-19 pandemic on developed and emerging economies [1]

  • A documentary, retrospective and exploratory study was carried out with a selection of sources indexed to international repositories; Ebsco, latindez, Scielo, Scopus and WoS, considering the publication period from 2010 to 2020, as well as the keywords of expectations and risks, as well as the use of the Confidence Expectation Scale, which includes seven items related to the intentions of rulers with respect to the civil protection of the governed in the event of risk events

  • The meta-analytic data allowed the estimation of proportional probability values. These permissible risk thresholds suggest that expectations of confidence are in a zone of social tolerance

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Summary

Introduction

The Organization for Economic Cooperation and Development in its report for 2020 projects a significant impact of the covid-19 pandemic on developed and emerging economies [1]. Growth of 3% was expected, but the best scenario is 1% and the most feasible 0.5% [2]. In the same negative trend, the Euro zone awaits its growth options: Italy with -2%, Germany and France with -1%, Great Britain, the United States and Spain with -0.5% [5].In the framework of this panorama, trust between rulers and ruled is a relevant phenomenon since decisions in contingency situations imply relationships of trust between the parties. The policies for containing and mitigating a pandemic imply citizens' perceptions and expectations of their rulers, their strategies, and the expected results [6]

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