Abstract
ABSTRACT The present study examines how work-life balance, social impact, and ethical leadership contribute to perceptions of frontline employee dignity in the workplace. The authors theorize that promoting and respecting human dignity in the workplace positively affects frontline employee well-being, increases organizational commitment, and decreases turnover intention. Data from a Qualtrics sample of 242 frontline service employees dealing directly with customers assess the hypothesized relationships via structural equation modeling (SEM). The results show that work-life balance, ethical leadership, and social impact are significantly related to workplace dignity which is positively related to organizational commitment and negatively related to turnover intentions.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.