Abstract
PurposeThis paper aims to report on a survey conducted within North Wales regarding the perceptions of older people on dignity in care issues in the services received.Design/methodology/approachThe North Wales Dignity in Care Forum did a survey, driven by the question: What one change today could make a difference to you tomorrow? National Health Service and local authority organisations participated in the survey. In total, 499 responses were received.FindingsSome key themes were identified, particularly relating to keeping independence, individual respect and personal care. National Health Service and local authority responses had some differences.Research limitations/implicationsLimitations include an absence of demographic data, an open sampling frame, so a response rate was difficult to measure and an inability to validate or further explore issues raised. This survey shows the value of a rapid and simple method of collecting information from older people accessing services.Originality/valueThe findings of the North Wales survey may help in taking forward new models of working for older people, especially for the most vulnerable.
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