Digitization Without Digital Evidence: Technology and Sweden’s Asylum System

Abstract

Abstract States and asylum seekers are at the centre of rapid digital innovation in surveillance, mobility, welfare and identity. Why do some states rush to digitalize asylum systems, while others do not? Why is the pace and form of digitalization within countries uneven within asylum agencies? In this article, we examine drivers of the digitalization of the Swedish state, in particular uneven digitalization within the Swedish Migration Agency (Migrationsverket). While many processes were swiftly digitalized, we found that Swedish bureaucrats, rather than politicians or activist lawyers, resisted the adoption of digital evidence within the refugee status determination process, despite enthusiastically digitizing elsewhere. We explore these differences by looking at the historical, institutional and cultural bases of Swedish refugee policy. We present evidence from fieldwork in Sweden and find an unequal pace of digitalization that was largely dependent on the bureaucratic risk-aversion, extant legal norms, and perceived vulnerability to fraud.