Abstract

Digital transformation is driving the current technological trends in manufacturing. An integral constituent is a communication between machines, between machines and humans, or between machines and products. This extensive communication involves large volumes of data. Many manufacturers apply data analytics (e.g., for quality management or improvement purposes) to translate the data into a business value. However, isolated, rigid, and area-specific IT solutions often carry this out. Today’s complex manufacturing requires quality management approaches that constitute a holistic view of and understanding of process–product interactions along the process chain instead of focusing solely on single processes. A novel platform approach to support quality management in manufacturing systems is proposed in this paper to overcome this deficit. It integrates state-of-the-art concepts of IT with modeling approaches for planning and operation of quality management. A conceptual framework and the technical architecture for implementing a digitalization platform are presented in this regard. Moreover, the approach is validated and implemented within a web application based on a use case of data-driven quality management in electronics production.

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