Digitalization of processes of transport enterprises as the basis of its strategic planning

Abstract

Methods. To achieve the outlined goal, a set of general scientific and specific methods of cognition were used, namely: analysis and comparison, synthesis and theoretical generalization – to determine the essence and role of digitization, namely the introduction of electronic document management in the activities of a transport enterprise; abstract-logical – when determining the factors that prevent the enterprise from switching to electronic document management and the reasons for the need for the switch; grapho-analytical – for a visual presentation of the obtained research results. Results. The authors substantiated in the article that digitization processes are taking place in Ukraine, namely the introduction of electronic document management in the activities of a transport enterprise, which will make it possible to reduce the number of divisions of the enterprise that deal with documentation, save time and financial resources, as well as achieve success and further strategic development by improving the quality of management, which helps to create a complete electronic system. There are determined factors that prevent the enterprise from switching to electronic document management (EDM), namely: employees of the enterprise and counterparties do not want to introduce innovations related to EDM, there is a possibility of hacking of the EDM system by competitors or criminals, and they believe that an electronic document has no legal value. The reasons for the company's transition to electronic document management are substantiated, which will make it possible: to perform work for employees remotely from the office or to be out of office; optimize imperfect communication and establish interaction with those clients whose documents were lost or damaged, comply with regulatory requirements for document management, optimize enterprise costs and prevent cyber threats. The stages of optimization of the EDO implementation process at the transport enterprise are analyzed and examples of the introduction of EDO into the accounting system of the transport, namely logistics enterprise are given. There is summarized the experience of international companies and the results of the transition to EDO, the use of which will lead to the digitalization of all processes of the transport enterprise. Novelty. The authors justified the processes of digitalization, namely the introduction of electronic document management in the activities of a transport enterprise to improve its work and improve the quality of management, which will help create a complete electronic system. Practical value. The obtained results can be used in the further implementation of electronic document flow in the activities of enterprises of various directions, which will help to more effectively use the resources of the enterprise and engage in its strategic development.