Abstract
Modern electric grid companies are focused on minimum economically feasible costs and are aimed at improving the efficiency of financial and economic activities through the rational use of resources. The digital twin structure is proposed for the management of field service teams in the event of accidents and technological failures in an electric grid company. The digital twin includes an agent model, a system dynamics model, a geographic information system component, and modules with experiments. The description of the simulation model of management of field service teams in the event of accidents and technological failures is formalized, the input and output information on the model components is highlighted, the information is structured, and the scheme of the system dynamics model is created. Experiment designs for the digital twin of the management of field service teams in the event of accidents and technological failures in order to determine the best reliability and cost indicators are developed. The developed approach can be used to create digital twins of the management process of field service teams in the event of accidents and technological failures for various electric grid companies by selecting the parameters of simulation models according to the statistical reports by electric grid companies and connecting the appropriate GIS modules.
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