Abstract
Now that we have acquired knowledge on how to integrate Yammer into existing organizational platforms, the time has come to use Yammer to transform an organization digitally. In this chapter, we will learn how to make the best use of Yammer to digitally transform an organization. When we hear digital transformation, our mind leaps to words such as automation, DevOps, digital customer experience, mobile apps, big data, and Internet of Things (IoT). There are also digital transformation courses offered by various management schools. Today, organizations are seriously focused on using digital technologies to become digitally transformed organizations so as to provide an excellent digital experience to the customer.
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