Abstract
Abstract The pandemic changed the paradigm of education at all levels. From primary schools to universities, teachers and students must conform to new patterns for teaching and learning. The goal of this paper is to share the experience resulted from the pilot project developed at the National Institute of Administration in order to deliver online training for public administration in the pandemic context. The project entitled PPP online (Romanian abbreviation for “online training programs”) was a challenge which supposed the redesign of the curricula and finding the best alternatives for delivering knowledge and interaction between trainers and participants. We must emphasize that there was only very limited experience in online training for Romanian public administration until 2020. In this paper we expose the choices considered for the transition to online training and the results of a study about participants’ perception regarding difficulties they encountered and the quality of programs. In this regard, we collected and analysed the feedback from more than 1000 participants (respondents to an online questionnaire). Our study has an optimistic conclusion about changing teaching and learning through technology in public administration. It can be appreciated that both trainers and participants can rapidly adapt to the conditions of the online learning environment and the proposed structure of training programs was validated by the results and positive feedback. We also present some best practices achieved during the pilot project.
Highlights
The purpose of the research is to analyse a model for organizing training programs implemented at the National Institute of Administration (INA) and how the participants and trainers have adapted to the online training environment, in order to validate a training program structure and identify best practices for future activity
The proposed model for online teaching in the training programs conducted by the National Institute of Administration tried to limit the disadvantages caused by the lack of physical presence through a new approach and schedule
At INA level, the decision was made to start a pilot project to facilitate the access for central and local public administration staff to online training programs, with free access. By this project INA aimed to: - increase its capacity to organize and develop online training programs (PPP online) in the future, starting with training the trainers and its staff for this process; - familiarize its participants with the online training to achieve professional development; - promote its services to the leaders of public authorities and institutions who will be able to evaluate the benefits of online training, with integration into the current program of participants, without creating blockages and / or interruptions in current work; - develop and refine an efficient, useful and practical concept for online professional development, by analysing and integrating lessons learned and feedback collected
Summary
The purpose of the research is to analyse a model for organizing training programs implemented at the National Institute of Administration (INA) and how the participants and trainers have adapted to the online training environment, in order to validate a training program structure and identify best practices for future activity. The paper contains a short literature review on learning management systems, the research methodology, a proposed structure for online training programs, an analysis of feedback questionnaires and the authors' opinions regarding the validation of the training model in the results and discussion section. The authors justify the validation of the model based on the results obtained by participants and the answers to the feedback questionnaires. INA’s role is to implement the strategic directions of the Government regarding the efficiency of public administration by professionalizing the personnel through training services provided by over 300 trainers registered in Institute’s data base
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