Digital toolset for the response of the public authority institutions to destructive and deviant newsworthy occurrences

Abstract

The subject of this research is the institutional, organizational and technical peculiarities of the functionality of the system of incident management as a digital toolset for the response of the Russian public authority institutions to destructive and deviant newsworthy occurrences in social networks, instant messengers and online platforms aimed at youth as most active digital citizens. The goal of this article lies in characterizing the current digital situation in Russia, and test the work of the incident management system from perspective of timely determination and processing by the institutional agencies of fake messages aimed or online posts that call to action aimed at young audience for the period from 2012 to 2021. The novelty consists in determining the total number of appeals or complains submitted by the citizens regarding the measures or complacence of the authorities, which have been processed by the incident management system of each of the 85 Regional Management Centers for 2021, as well as in using digital toolset of the incident management system applicable to the data array of the social networks, instant messengers and online platforms (messages that call minors to participate in unauthorized rallies) and deviant newsworthy occurrences (fake sociopolitical posts in social networks and instant messengers), and time interval of their processing by the institutional agencies.