Abstract

The paper discusses the effectiveness of digital technologies in the educational process. The authors consider the use of digital services in the university educational process in the context of the need to full transfer basic education into online format. A comparative analysis of public and corporate digital services is carried out. Their advantages and disadvantages are considered the application effectiveness in the educational process. The article examines the following digital services: Zoom, Jitsi, MS Teams, Google Documents, Google Classroom, LMS HSE, Smart LMS. The authors propose the methods of organizing the educational process, involving the integration of these services. The results of the students' survey revealed the following features that affect the interaction of teachers and students: the Internet speed and availability, preferences in the ways of course materials obtaining, the desired forms of interaction between students and the teacher. The paper describes the effective methods of conducting online classes in various conditions: group discussion of the pre-voiced and cloud-uploaded presentations in chat, conducting classes in the form of a video-chat, using pre-prepared dynamic graphic illustrations, using gamification elements, laboratory work remote running on a virtual equipment, splitting the lecture into thematic sections and frequent changes in the students' activity. The authors offer various online forms and methods of learning outcomes intermediate control for the disciplines of the university curriculum. This study offers solutions to the problems of organizing online classes, including in conditions of limited Internet traffic.

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