Digital supply chain adoption: An empirical result from food industry

Abstract

The aim of this study is to identify the benefits of digital supply chain and explore the effects of these benefits of the adoption of digital supply chain. The study was conducted using data collected by a questionnaire from a sample consisting of supply chain informant employees from companies in the food industry. Three benefits were selected for the current study, which are supply chain agility, organizational performance, and supply chain risk management. The results showed that digital supply chains have numerous benefits from which these three benefits have significant positive effects on digital supply chain adoption. Therefore, it was concluded that companies’ adoption of digital supply chains depends on a bundle of benefits not only related to the supply chain itself such as supply chain agility and risk management but also incorporates the company as a whole in terms of its organizational performance. It was recommended that companies should recognize the benefits of digital supply chains and make their decisions based on the desired outcomes of DSCs.