Abstract
AbstractThe post-industrial innovation system with its distinct focus on social innovation allows for theoretical and conceptual connections between innovation research and new fields of social practice. In this article we elaborate on the potential of social innovation and especially digital social innovation to tackle digitally excluded persons’ needs. Public internet access points are key infrastructures driving the digital inclusion of marginalized persons. Empirical results presented in this paper shows that these players act socially innovative by creating collaborative spaces for digital inclusion, by developing hybrid staff competence profiles and by creating community-based, intergenerational learning content. The paper relates research perspectives from the social innovation and the digital inclusion discourse and argues against the background of research and development results of six EU funded projects on social innovation and/or digital inclusion in the years 2011–2015.KeywordsTelecentreDigital gapDigital inclusionSocial innovationDigital social innovation
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