Abstract
This research aims to generate knowledge about the teaching-learning process currently taking place both inside and outside the classroom through the utilization of emerging technologies in the educational sector, such as media and digital information and communication tools. It seeks to understand how the school community, including teachers and students, has adapted to the new normal resulting from the SARS-CoV-2 pandemic in Mexico. Information, Communication, Knowledge, and Digital Learning Technologies, collectively known as TICCAD, are fundamental tools primarily employed to enhance teachers' work on digital skills issues. Additionally, the significance of artificial intelligence (AI) and Three-Dimensional Immersive Digital Environments (EDIT) is underscored, as they facilitate innovation in teaching practices and student learning. The ongoing evolution in the educational sector has enabled us to analyze and identify both the benefits and areas of opportunity. These insights are crucial for the development of study plans and programs established by the Secretary of Public Education (SEP), ensuring a conducive learning environment both inside and outside the classroom. These emerging technologies have become invaluable allies in this regard.
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