Abstract

PurposeTravel time is considered as the wastage of time, but the ubiquitous nature of mobile devices with Internet has made it possible to use the time for productive activities. This paper aims to focus primarily on the use of mobile devices while travelling in Metrorail and how travel time is being used “productively” as study time and what resources are the students accessing from their mobile devices. In total, 820 students from different colleges in Delhi were randomly chosen for the survey. Using the survey method, the paper explores how students use travel time productively as activity time. The study revealed that browsing internet, communication, text messaging, accessing social media, etc., are the frequent activities by students while travelling. Majority of respondents stated that their travel time is never productive for value of time. Thinking on different issues that occupy their mind is the most frequent personal activity. “Poor Wi-Fi” connectivity is the highly rated impediment faced by students for uses of mobile devices.Design/methodology/approachA survey was administered to students of different colleges in Delhi who commute daily and consume information while commuting to colleges and back in the month of November and December 2017. The Yellow line that connects most of the colleges of Delhi University was boarded during early and evening hours; a questionnaire was handed out and collected back during the travel. Moreover, a visit was made to different colleges and universities of Delhi. Of the 1,000 questionnaires, only 820 were returned (a response rate of 82%); so a good number of student commuters’ population of Delhi was sampled.FindingsThe study found that majority of the students that responded to the survey use smartphones while travelling. The study indicated that many students face different impediments in consuming the information of their need.Originality/valueThe paper provides insight of how travel time is used by the students in Delhi Metro and what activities they do on their miniature devices to make their travel time productive. The study will serve as a template for policy makers and information service providers to realize the need of the hour.

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