Abstract
GWMWater’s urban water customers can now better track their water usage on their phone, computer or any other electronic device following the completion of an Urban Remote Metering project in December 2020. Internet of Things (IoT) communication technology has been used to connect the 29,000 communications-enabled, all-in-one water meters and 3000 retrofitted meters to a secure network. Using this technology GWMWater is empowering rural and urban customers with pseudo real-time data in a Customer Portal so they can better understand their water use and adjust their habits where required.
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