Abstract

This dissertation's overarching goal is to investigate how digital marketing may help new businesses get off the ground and competing. Digital marketing's impact on start-up growth, brand awareness, consumer loyalty, and customer relationship strength would be the subject of future study. There is a lack of literature on this topic; the only relevant study we could locate focused on start-ups and social media, suggesting that the former positively impacts the latter's capacity for innovation. The study relied on a qualitative research strategy based on semi-structured interviews with five startup companies to compile its findings. The study also made use of secondary data culled from online resources, journals, and peer-reviewed papers.Research shows that digital marketing is an effective and innovative strategy for attracting, retaining, and growing a business's clientele. Websites, industry-specific media, and online discussion groups have proven to be the most fruitful avenues for new businesses. It goes on to say that new businesses may make a lot of progress with digital marketing by raising customer awareness, trust, and brand recognition. But, when they first launch, the majority of start-ups are hesitant to use digital marketing methods.The analysis not only highlighted the advantages, but it also revealed the digital marketing tactics that worked best for new businesses. A new channel for reaching consumers and building brands, social media marketing has just arisen. Startups were able to successfully create a strong online presence in large part due to their ability to target certain demographics and customize content to connect with those audiences. Despite the bright potential of digital marketing, the study also shed light on a sobering fact: many new businesses are hesitant to completely commit to digital marketing techniques when they first launch.

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