Abstract
The article discusses a model for information value assessment based on the concepts of information capacity, information utility, and information management costs. Notwithstanding that both state-of-the-art researchers and practitioners consider information as a fundamental asset, there is actually no consensus on what are the determinants of information value, particularly with regard to the increasing number of data available through digitalized processes and services. The model is applied to a case study comparing two information management projects for the improvement of core business processes of a global manufacturing company based in Italy.
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