Abstract

For over two decades, digital food retail services have been emerging alongside advances in mobile technology and improved access to wi-fi. Digitalization has driven changes within the food environment, complicating an already complex system that influences food-related behaviors and eating practices. Digital food retail services support an infrastructure that enhances commercial food systems by extending access to and availability of highly processed foods, further escalating poor dietary intakes. However, digital food retail services are heterogeneous–food delivery apps, online groceries, and meal kits–and can be feasibly adapted to nutrition interventions and personalized to individual needs. Although sparse, new evidence indicates great potential for digital food retail services to address food insecurity in urban areas and to support healthy eating by making it easier to select, plan, and prepare meals. Digital food retail services are a product of the digital transformation that reflect consumers’ constant need for convenience, which must be addressed in future research and interventions. This paper will discuss public health opportunities that are emerging from the global uptake of digital food retail services, with a focus on online groceries, food delivery apps, and meal kits.

Highlights

  • Consumer trends have changed rapidly along with technology, creating a market for online retail services, which extends to food [1]

  • Many types of digital food retail services exist; this paper will focus on three prominent categories that have global reach and market penetration: online groceries (e.g., AmazonFresh) [2], food delivery apps (e.g., UberEats) [6], and meal kits (e.g., Hello Fresh) [7]

  • This study suggests that digital food retail services are a promising opportunity to improve food access among older adults living in urban areas [41]

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Summary

Introduction

Consumer trends have changed rapidly along with technology, creating a market for online retail services, which extends to food [1]. The first digital food retail services appeared in the 1990s; food-related e-commerce models have only recently become viable with near-universal use of the Internet and mobile technologies that allow for sophisticated digital personalized shopping experiences [1,6,8]. Online food purchasing represents a sizeable retail category with a variety of companies that extend beyond traditional grocery stores and standard pizza delivery [6,10] These companies offer a range of competitive services that provide consumers with various aspects of convenience: saving time, decreasing the burden of meal planning and/or preparation, shopping from home, making purchases outside of store hours, and eliminating travel to brick-and-mortar stores [8,11]. This review will discuss digital food retail services from a public health and nutrition perspective with a focus on online groceries, food delivery apps, and meal kits

Key Benefits
Online Groceries
Food Delivery Apps
Meal Kits
Key Challenges
Findings
Conclusions
Full Text
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