Digital Era and Changes in Consumer Behaviors: An Assessment on Generation C

Abstract

In the digital age, the change in technology affects people and life in various ways. Changes have occurred in the purchasing behaviors of the generations living with the conveniences provided by internet technology. It has been an imperative for businesses and marketers to understand and adapt to the changes in consumer behaviors on the one hand and the changes brought by technology on the other. This study surmounted the changes in the consumer behaviors brought by technology. The focus was on the purchasing behaviors of today's consumers, who are almost constantly connected to the internet and each other by mobile devices. The concept of Generation C, which is used to identify these digital consumers has been examined. In the study, the literature was searched to explain the concept and to form a basis for applied research. The concept of Generation C is related the demographic and psychographic features and suggested that these feature groups should be evaluated together in the future studies.