Abstract
This study provides an overview of the state of tourism development over the past twenty years in the field of information technology. It is argued that the knowledge created over the past two decades can be characterized as two distinct epochs - digitalization, which reflected a common understanding of how technology has changed our society and economy, and innovation, which implies the introduction and use of new technologies to develop the industry. Knowledge development in each of these periods, the authors describe the technological environment, the dominant paradigm, major research issues, and influential disciplines and research approaches. In particular, we recognize the transfer of our view of research in the field of information technology in tourism from a predominantly marketing tool for knowledge creation due to new technological conditions such as a smartphone, unmanned aerial vehicle, wearable devices, new connectivity and large volumes of data. Finally, this study discusses possible challenges and our current views on the relationship between information technology and tourism.
Highlights
National economic systems, like the world economy as a whole, are undergoing significant transformations accompanied by a complex of interrelated changes in various directions
The research dictionary was adapted for several disciplines and for foreign tourism
It is important to note that we have seen the development of knowledge from a single theoretical or methodological approach to the culmination of a multidisciplinary approach that included CS, human computer interaction (HCI), MIS and marketing in order to formulate our main research objectives in online tourism marketing [28]
Summary
National economic systems, like the world economy as a whole, are undergoing significant transformations accompanied by a complex of interrelated changes in various directions. These transformations can be fixed and explained from the standpoint of different theoretical approaches: from N. The development of technologies in the field of processing and transfer of information is reflected in the innovation network approaches, in which the categories "cluster", "ecosystem", "cooperation", "shared consumption", etc. The development of technologies in the field of processing and transfer of information is reflected in the innovation network approaches, in which the categories "cluster", "ecosystem", "cooperation", "shared consumption", etc. are developed
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