Abstract
The history of the U.S. National Archives and Records Administration (NARA) becoming a digital agency is the history of NARA going from an inward-focused agency to an agency that is opening up to collaborate with others and using new technologies to do so. When the Archivist of the United States, David Ferriero, came to lead the agency in 2009, he said that for many users, “if it isn’t online, it doesn’t exist.” He moved the agency out of its twentieth century model of access and led it into a new era of digital access, which it continues to pursue today. At the beginning of 2009, NARA had one blog, a catalogue with relatively few digital copies available, and no innovation goals. Today, NARA boasts 150 projects on over a dozen platforms, a social catalogue with over 17 million digital copies, and the agency’s first Innovation Hub.
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