Abstract

Introduction. Current trends in the development of socio-economic processes aim at building the digital economy and society, but the spread of COVID-19 has exposed the major problems related to these processes. Problem Statement. The pandemic has defined a new fundamental and applied problem regarding the need to study crisis phenomena at the intersection of the number of research areas and their impact on economy and society. Purpose. The purpose is to analyze the state of the development and implementation of digital services in the country under the influence of quarantine restrictions. Materials and Methods. State legislative acts and statistical information have been selected as the information base. A number of methods of scientific inquiry have been applied: theoretical generalization, empirical analysis, comparison, abstraction, etc. Results. It has been defined that majority of the priority areas of digital economy development is being formed and not ready for their massive use. In particular, there still exists a significant inequality of access to digital services, the digital competency training system remains unregulated, the digital job creation scheme in the real economy is almost undeveloped, there are significant gaps in the digital public security services, the problem of the national digital educational platforms has not been resolved yet, the system of provision of remote healthcare services has not been formed, and the procedures for estimating tourist migration and for remote financial services have not been settled. Several problems that aggravated during the pandemic have been studied: the imperfection of social protection procedures, the existence of hidden unemployment, the activation of cybercrime, the aggravation of individual psychological problems, extremely high level of dependence on reliability of the network services. The directions for increasing financial results in the pandemic conditions have been identified. Conclusions. The pandemic has identified bottlenecks in the processes of the digital economy and society formation and allowed determining the priority areas in research and practical actions in order to adapt rapidly to new conditions.

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