Digital and Physical Social Exclusion of Older People in Rural Nigeria in the Time of COVID-19

Abstract

ABSTRACT As the use of digital technology becomes more widespread across the globe, older people remain among the group with the lowest access and usage. The digital divide may lead to double exclusion as the COVID-19 pandemic has led to limited physical social contact as experts’ recommendation of continuous social distancing and lack of access and usage of internet communication will leave older people socially isolated. The aim of this study is to explore how older people in rural Nigeria may be digitally excluded and its impact during the COVID-19 pandemic. Qualitative data was obtained from 11 older people using interviews. The collected data was then transcribed and analyzed thematically. Findings show that older people in rural Nigeria were digitally excluded. However, the older people argued that the digital exclusion is not the reason for their social isolation and loneliness. The study concluded by suggesting how caregivers and social workers can assist rural older people through activity schedule and radio programs designed for older people.