Abstract

The subway system of the city of São Paulo is undergoing a process of full expansion, modernization and privatization of its lines, with the introduction of technological and organizational innovations. In this paper, I present some results of my ethnographic research on the diffusion of innovations (ROGERS, 2003) and networking processes in the São Paulo subway, focusing on the experience of Line 5-Lilac, the first privately operated and modernized existing line. I explore how the association between technological and organizational innovations under the new private appropriation regime restructured subway work, making it multitasking, and how this has been reshaping the daily relations in the communicative circuits of Line 5-Lilac, with effects in the entire subway as a network.

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