Abstract
We analyze the state of the art of indicators on e-government, e-health, e-procurement and e-participation. We survey the main methodological properties of these indicators, and highlight their heuristic potential. Further, we address empirically the issue of the explanation of the availability scores, i.e. how the supply of the various e-services in each country is affected by political, institutional and socio-economic differences, and is followed by actual usage. The econometric analysis uncovers the importance of broadband penetration and higher education as drivers for most of the types of e-services and users (citizens and businesses). Moreover, a corruption-free and agile public sector proves to be an important pre-condition for more effective supply and usage. Despite data limitations and the complexity of the underlying diffusion phenomena, our study is the first truly longitudinal contribution aimed at disentangling the common drivers of such an important phenomenon – the e-services availability and usage across European countries. As such, this work appears useful to inform the policy debate and practice, in a phase characterized by a prospective reorientation of the public e-services provision and policy agenda.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
