Difficulties of E-banking Advancement in Bangladesh

Mohammad Shamsus Sadekin

doi:10.11648/j.sjbm.20160403.11

Abstract

E-banking implies provision of banking products and services through electronic delivery channels. It permits anytime, anywhere and any how banking. It offers easy, faster, convenient, low cost banking services around the clock. The study was designed to difficulties of e-banking advancement in Bangladesh. No comprehensive study has yet been conducted especially on advancement of e-banking in Bangladesh. The investigation was concentrated in various divisions, districts, towns and rural areas in Bangladesh. The study has been conducted mainly based on primary data. Secondary data has also been used for this purpose. To collect information of e-banking advancement in Bangladesh the websites of related banks were used. Primary data was collected by providing questionnaire to the respondents through e-mail and researcher’s direct physical communication. Response from total 120 respondents consisting of 44 bankers and 76 bank customers were selected randomly for the study were considered. In analyzing data, the statistical tools have used with the aid of SPSS software. The result shows that almost all Bangladeshi banks offer e-banking services. State owned commercial banks are in backward position. Quality of e-banking services in Bangladesh is not good. E-banking practice in Bangladesh is not highly secured and Bangladeshi users have lack of awareness about e-banking security.

Highlights

“E-banking is an umbrella term for the process by which a customer may perform banking transactions electronically without visiting a brick and mortar institution” [1]
The target of this study is to provide an exemplary analysis of difficulties of e-banking advancement in Bangladesh
E-Banking is a new concept in banking sector of Bangladesh

Summary

Introduction

“E-banking is an umbrella term for the process by which a customer may perform banking transactions electronically without visiting a brick and mortar institution” [1]. The target of this study is to provide an exemplary analysis of difficulties of e-banking advancement in Bangladesh. Almost all the banks are providing internet banking to their customers. Dealing officials of the banks are not well conversant about their desk work Monetary gain of both producer and customer may have a feasible and positive impact on raising gross domestic product. Mohammad Shamsus Sadekin and Md. Abdul Hannan Shaikh: Difficulties of E-banking Advancement in Bangladesh set in major cities of the countries. Tele banking is second most presented e-banking service in Bangladesh. A group of domestic and foreign banks operate shared ATM network, which drastically increase access to this type of electronic banking service. Credit card is becoming very popular service in major cities in Bangladesh [6]. If the findings of this study will be solved by the authority e-banking in Bangladesh will run in same speed as developed country

Methodology of the Study

Analysis of Data

Conclusion