Abstract

The International Journal for Court Administration (IJCA) is an electronic journal which focuses on court, judicial, and justice system administration, management, and governance. It provides a platform for the professional exchange of knowledge, experience and research in those areas for a diverse audience of practitioners and academics.Its scope is international. The editors welcome submissions from court officials, judges, justice ministry officials, academic researchers and consultants whose work and interests lie in the practical aspects of the effective administration of justice.

Highlights

  • In this article the notion of an electronic case management system is defined and its key management aspects, its functions and perceived benefits are explained

  • Some lessons learned became available in an international qualitative research held between 2006 and 2008 after electronic case management systems, which covered a large number of European countries and Australia

  • In essence, basic electronic case management systems have had a positive effect on courts by providing a reliable administration that made it better possible to track cases, introduce process improvements based on facts, communicate better with other authorities and be better accountable to society

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Summary

Introduction

In this article the notion of an electronic case management system is defined and its key management aspects, its functions and perceived benefits are explained. It involves a range of activities in case (flow) management like support to apply standard schedules for a case type and an individual case specific schedule with milestones that demarcate when an activity can start and has to finish This is important both from the perspective of efficiency of justice and procedural justice and can be achieved when different sources of data as on case numbers, calendars and involved court officials are intertwined. This creates the opportunity to create dedicated personal listings and notifications, which judges, clerks and administrators use to work within the schedule and finish before milestones. Case content support: electronic documents are inserted with case data and standard text blocks are available

Procedure management
Conclusions
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