Abstract
2013 | Volume19 | Issue 4 | 11 This publication concerns psychological characterization of workload and coping with stress among commercial aircraft crews. Analysis was conducted on two study groups: experimental group – pilots (n=19) and commercial aircraft cabin crew (n=22), and control group – shopping mall employees (n=28). Occupational task load was assessed using Polish version of NASA-TLX tool. Styles of coping with stress were evaluated using Polish version of Coping Inventory for Stressful Situations (CISS) by N.S. Endler and D.A. Parker. We validated diff erences between pilots and aircraft cabin crew and control group both with regard to the style of coping with stress as well as specifi cs of occupational burden. It was noted that assessment of both subjective workload and styles of coping with stress among pilots and aircraft personnel in comparison to control group also characterizes work specifi cs for both of those vocational groups. Methods of studying subjective workload and styles of coping with stress may be used for diff erential diagnosis of task-related aspects of various vocations. pilots, aircraft personnel, workload, coping with stress DIFFERENTIAL DIAGNOSIS OF SUBJECTIVE WORKLOAD AND STYLES OF COPING WITH STRESS AMONG AIRCRAFT CREWMEMBERS
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