Abstract

Timely responsiveness (TR) enables firms to outperform their competitors by responding rapidly to market changes and seizing opportunities promptly. However, how firms can achieve TR remains poorly understood. This study investigates the ways in which firms can improve TR and draws out the implications of these in managing supply chains. Specifically, this study examines the relationships between dynamic capabilities (DCs), namely, sensing and reconfiguring capabilities, different types of innovations, and TR. The findings show that the development of product, process, and management innovations improves TR. Sensing and reconfiguring capabilities are identified as core DCs that drive the development of different types of innovations.

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