Abstract

BackgroundCurrent evidence suggests that the information needs of people with diabetes mellitus differ across patient groups. With a view to being able to provide individualized information, this study aims to identify (i) the diabetes-related information needs of people with diabetes mellitus; (ii) different subgroups of people with specific information needs; and (iii) associated characteristics of the identified subgroups, such as sociodemographic characteristics, diabetes-related comorbidities, and well-being.MethodsThis cross-sectional study was based on data from 837 respondents with diabetes mellitus who participated in the population-based KORA (Cooperative Health Research in the Augsburg Region) Health Survey 2016 in Southern Germany (KORA GEFU 4 study) (45.6% female, mean age 71.1 years, 92.8% Type 2 diabetes). Diabetes-related information needs were assessed with a questionnaire asking about patients’ information needs concerning 11 diabetes-related topics, e.g. ‘long-term complications’ and ‘treatment/therapy’. Subgroups of people with different information needs and associated characteristics were identified using latent class analysis.ResultsWe identified the following four classes of people with different information needs: ‘high needs on all topics’, ‘low needs on all topics’, ‘moderate needs with a focus on complications and diabetes in everyday life’, and ‘advanced needs with a focus on social and legal aspects and diabetes research’. The classes differed significantly in age, years of education, type of diabetes, diabetes duration, diabetes-related comorbidities, smoking behaviour, diabetes education, current level of information, and time preference.ConclusionsKnowledge about different patient subgroups can be useful for tailored information campaigns or physician-patient interactions. Further research is needed to analyse health care needs in these groups, changes in information needs over the course of the disease, and prospective health outcomes.

Highlights

  • Current evidence suggests that the information needs of people with diabetes mellitus differ across patient groups

  • Diabetes-related information needs In the first part of the Information Needs in Diabetes Questionnaire, 443 respondents (52.9%) selected one to three diabetes-related topics they currently considered as most important in terms of a need for more information (Fig. 1)

  • The present findings suggest that the typical person with ‘high needs’ is younger than a person with ‘low needs’ and ‘moderate needs’, less educated than a person with ‘advanced needs’ and is more likely to have Type 2 diabetes than a person with ‘low needs’

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Summary

Introduction

Current evidence suggests that the information needs of people with diabetes mellitus differ across patient groups. DM is associated with a complex health care situation in which sharing knowledge and providing tailored information that considers patients’ information needs play a key role in patient-centred health care [4]. In physician-patient interactions, knowledge of patients’ information needs can help physicians meet patients’ expectations, leading to informed decision-making and improved health care [5]. Several barriers have been reported e.g., relevant information was communicated by the physician, but in an unsuitable situation, or the physician did not have enough time to inquire about the patient’s needs [6]. To support and simplify needs-oriented information exchange, it is of great interest to identify what information is relevant, for what (groups of) patients, and in what stage of the disease

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