Abstract

This study aims to examine differences in information technology acceptance in the public sector and private sector in Indonesia. This study explores previous research on the subject, especially with regard to the Technology Acceptance Model (TAM). Acceptance of technology according to theory can be influenced by several aspects, such as: behavior, satisfaction, benefits, convenience, social as well as security and privacy. Of the various aspects of this most influential generally considered to differences in acceptance of the technology on "every individual" in the public sector and the private sector there are two namely: aspects of behavior and benefits.

Highlights

  • The public sector and the private sector are the two sectors of activity within the community

  • The private sector or the private sector will be very quick to respond and to follow and implement the information technology system than the public sector because of the demands to be able to compete with its rivals

  • Aspects of Satisfaction: Individual and collective acceptance of the use of information technology systems can be explained by variations in the use of a system as it is believed that the use of a system based on information technology (IT) can develop individual performance or the performance of the organization (Iqbaria, 1994; Luthans, 1995 and Nelson, 1996 in Rahadi, 2007)

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Summary

Introduction

The public sector and the private sector are the two sectors of activity within the community. The private sectorfor profit-oriented (profit maximization) will strive to excel in competition with competitors, Farlan (1983) and Rockart (1998) in Rahadi (2007), on the other hand the public sector non-profit and governmentsupervised less or even not feel any pressure from the competition and the owner so do not prioritize the delivery of public services This has an impact on the services of the two sectors that are very much different in quality of service. Behavior can be demonstrated by the government in adopting the immature state of IT in improving services to the community as well as promoting transparency and accountability (Rahadi, 2007) This literature study wanted to examine and determine the factors that influence differences in acceptance of information technology systems in the public sector and the private sector based literatureliterature from earlier studies

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