Die Bedeutung einer frühzeitigen Evaluation der ambulanten psychiatrischen integrierten Versorgung für die Entwicklung von Indikatoren am Beispiel der Patientenwartezeit

Abstract

Quality indicators are widely used instruments of quality assurance measures to illustrate/document/take on record output variables. We here want to review and discuss the significance of quality indicators in outpatient integrated psychiatric care. Taking patient waiting time as an example, we want to discuss the challenges and difficulties to make clear statements about achievements in outpatient psychiatric care, and what parameters determine (or temper) these results and statements. As a conclusion, we strongly suggest early evaluation in the implementation of new ways and structures of patient care to prevent adverse outcomes by deficient or erroneous use of quality indicators.