Abstract
Conflict situations do not only arise from misunderstandings, erroneous perceptions, partial knowledge, false beliefs, etc., but also from differences in “opinions” and in the different agents' value systems. It is not always possible, and maybe not even desirable, to “solve” this kind of conflict, as the sources are subjective. The communicating agents can, however, use knowledge of the opponent's preferences, to try and convince the partner of a point of view which they wish to promote. To deal with these situations requires an argumentative capacity, able to handle not only “demonstrative” arguments but also “dialectic” ones, which may not necessarily be based on rationality and valid premises. This paper presents a formalization of a theory of informal argumentation, focused on techniques to change attitudes of the interlocutor, in the domain of health promotion.
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