Abstract
A study involving 209 students was conducted over three quarters to evaluate dial access as a delivery system for tape-recorded examination feedback. Students in an introductory animal sciences course were provided access to audiotape-recorded critiques (correct answers and explanations) upon completion of each of three exams per quarter. A 20- to 25-min recorded critique of each 50-question multiple-choice exam was made available immediately upon completion of each exam 1) at a Learning Resources Center (LRC), 2) through dial access, or 3) through both dial access and LRC. Students completed an end-of-quarter questionnaire, including a combination of short answer and forced-choice questions. Computer records were kept of calls to dial access, and uses of the audiotapes at LRC were recorded manually.Of the 204 students completing questionnaires, 90% reported using one or more of the tape-recorded critiques. When exam feedback was available both at LRC and through dial access, 84% of the students used the recorded critiques. When critiques were made available only through dial access, 75% of all students used them, but only 55% used the tape-recorded critiques when they were available only at LRC. With the recorded critiques available from the time each exam was completed until the end of the quarter, 38% of the requests for them came during the first 2 hr and 64% within the first 12 hr.Almost three-fourths of the students indicated preference for dial access as the method of providing exam feedback; 19% preferred having the audiotapes available at LRC, and 7% preferred some method other than audiotape feedback. Among the 106 students who reported using both delivery systems at least once, 74% preferred using dial access, 23% preferred using the audiotapes at LRC, and 3% indicated preference for some other system of obtaining exam feedback.No serious logistical or mechanical problem was encountered in preparing the audiotape critiques and making them available through dial access. Students reported no major problems in accessing or using the tape-recorded critiques either at LRC or through dial access.
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