Abstract

The present work was carried out in a company dedicated to the elaboration of medicines and food supplements, in which a diagnosis was made in the raw material release process, specifically, in ascorbic acid; where the critical points of the release process that presented a difference in time (unproductive time) were detected in the analysis of the parameters of each test of the raw material with respect to the established time. The objective of this work was to determine the root causes of unproductive times that affect the release of raw material; the methodology used was a study of times and movements, process flow diagrams and route diagrams. During development, the proposal for traceability formats of the characteristics of the raw material was designed.

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