Abstract
ABSTRACT In 2008 a Devil's Advocate (DA) office was established within the Dutch Defence Intelligence and Security Service (DISS) to improve quality assurance and institutionalise critical reflection in its ranks. Over the years, the DA concept developed into a system of critical review of operational and strategic processes pertaining to the intelligence cycle as a whole. The DA office provides the DISS management with valuable feedback on the overall performance of the service (intelligence collection and analytical output), and how its output is appreciated by its customers. The following paper will describe this approach and highlight the results and challenges encountered.gt
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