Abstract
The village as a centre for government services to the community at the grassroots level is the government's principal development priority. This research resulted in the development of an online public service administration system based on open source and utilising a cloud computing method for population administration, moving, business permits, building permits, and letter issuance with ease and efficiency. A literature review of cloud computing technology was conducted, followed by surveys and data collection of information technology infrastructure design that can be applied to online community services, analysis of survey data on real conditions in several community service centres, particularly villages in Kampar Regency, and finally the creation of online community service models from the village, such as f. Using cloud computing technologies and a modular and dynamic development design, the outcome is a web-based village community service administration application system. This application paradigm also incorporates the benefits of open-source patterned apps with flexible system designs for implementation and development, as well as mobile device support to increase community service quality. The web-based network structure allows for online communication not just between villages and communities, but also between villages and sub-districts, and can be accessed using mobile devices at any time and from any location. The application model's development is also based on functionalities of business processes and village administration processes found in Indonesian government legislation. Each model has been tried to be fitted to the community service system and is intended to be integrated to maximise efficiency.
Highlights
Data management, information, facts, dissemination, and knowledge are all examples of how information and communication technology can help support business processes
The use of SaaS (Software as a Service) in the development of an open source-based village public service administration application model was chosen because this technology has service characteristics that benefit, among other things, operational cost efficiency, in village apparatus services
Because everything is done online by the service provider, including the up-to-date procedure, village officials don't have to develop, purchase, manage, or protect software, hardware, or operating systems. Because this technology requires a low budget for resources from the village, and assists in decreasing running costs incurred by the village in order to boost the reliability and criticism of the system being developed, are some of the benefits received
Summary
Information, facts, dissemination, and knowledge are all examples of how information and communication technology can help support business processes. As mentioned in I Putu Agus Eka Pratama [06], cloud computing technology is the right solution for utilising computer technology with internet-based development, as it Development Of Village Office... E-ISSN: 2808-554X allows customers to rent and use information and communication technology services with infrastructure, platform, and application management carried out by the provider, without any investment on the customer's part, resulting in I Putu Agus Eka Pratama [06]. From the central level to the village level, government services, in this case the adoption of mobile computing-based e-government, require proper technological support, including cloud computing-based information technology. As explained by Ni Ketut Bagiastuti [02], this means community service that incorporates all types of administration that use the media, where the community and village officials can communicate remotely, utilising cell phones, landlines, the internet, and other ways. The transfer of electronic administrative data from one site to another via the internet is known as e-desa. e-desa is a tool that can assist many people with a variety of administrative issues
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