DEVELOPMENT OF THE SUCCESSFULLY EVALUATION MODEL OF THE RELIANCE PERFORMANCE ONE STOP CRISIS CENTER (OSCC) UNDER THE MINISTRY OF PUBLIC HEALTH

Abstract

The value of work and the quality of the reliance centers that it rely on the quality achieved in practice and develop to contribute to care of children, women and family members who abused effective as well. The aims of this research study was to develop the successfully evaluation model of the reliantly performance One Stop Crisis Center (OSCC) under the Ministry of Public Health to administer with the research and development process that combines quantitative and qualitative methods are classified into four stages contained of synthesis and analysis of current problems and assessment, the texts, articles, research papers, and databases. Experts interviewed of nine personnel and to have a group discussion multidisciplinary team of the OSCC as 40 people was involved. The development of assessment and manual evaluation model to the information taken from the first step of the assessment form checked the suitability and feasibility of the model by 15 highly qualified persons with the technical discussions by the experts multipath characteristics (Multi Attribute Consensus Reaching: MACR). Trial assessment form with a sample size of 6 OSCC centers and the Development of the Successfully Evaluation Model (DSEM) was evaluated by those concerned with the evaluation form with 17 related persons who involved in the trial design. Using the research instruments to collect data consisted of assessment questionnaires and interviews. The statistically significant was used in this study consists of foundational statistics, including average, standard deviation, median and range between quartiles and test hypothesis by experiment and independent t-test, and the Kruskal-Wallis test. The results of this findings were followed as: The DSEM model to evaluate the results achieved in the practice of relying on an OSCC center under the Ministry of Public Health consists of seven components: the purpose of the assessment, content and indicators aimed at evaluating, evaluation criteria, assessor, methods and tools, evaluating, the duration of the evaluation, and information and user feedback. The results from the assessment of: evaluation form, the assessment is to meet the current situation and discrimination (ρ<0.05) as well as external evaluator and center. The OSCC on self-assessment to develop a quality management system are provides a dependable, and to evaluate the model, the quality standards of accuracy appropriate possibilities and utility in all aspects, and a multidisciplinary team to rely on the form evidence of high satisfaction in all on components. Article visualizations: