Development of the Player Satisfaction Scale - A Factor Analytic Study

Abstract

AbstractTo develop a scale of player satisfaction in simulation and games, an instrument of 30 statements was first developed. The initial pool of 658 responses (undergraduate students and others) was purified by rejecting 61 duplicate and incorrect responses and two inappropriate statements. The data from the remaining 597 responses and 28 statements were processed for factor analysis. Five factors each of eigenvalue more than 1 were produced at high reliability of Cronbach α of .93. The factors were named excitement, challenge, learning experience, team victory and self-discovery to represent the statements that comprised the factors. The study found no impact of gender and category on player satisfaction. This paper discusses the nature of the factors of player satisfaction and their potential utility in further research and applications.KeywordsChallengeExcitementLearning experiencePlayer satisfactionSelf-discoveryTeam victory