Abstract
Implementing a knowledge management (KM) system can be complex and dynamic, no matter how well planned and developed. Inevitably a degree of organisational inertia is focused on the current rather than the new. Cumulative evidence from past research in KM suggests that effective implementation of KM solution in any organisation requires robust designs and models for various critical elements of process, people and technology. Based on the results of the Delphi study, a temporal confirmation conceptual model is developed with six modules/elements to take it the next level of devising the generic framework, design, model and strategy for the identified modules.
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